Agenda of the 4th edition of the Modern Distribution Congress*
*update 13.05
DAY I – 17 May 2022
POLISH TRADE IN THE FACE OF ECONOMIC AND GEOPOLITICAL CHANGES
8:30-9:00
Registration of Guests, welcome coffee
9:00-9:05
The opening of the Congress
9:05-9:20
Inaugural speech
- Renata Juszkiewicz, President of the Board of the Polish Organization of Trade and Distribution
9:20-9:30
Address of the Government's Representative
- Norbert Kaczmarczyk, Minister of State, Ministry of Agriculture and Rural Development
9:30-9:40
Address of the Government's Representative
- Tomasz Chróstny,President, Office of Competition and Consumer Protection
9:40-9:55
Polish trade in the face of economic and geopolitical changes
Keynote speaker
- Prof. dr hab. Konrad Raczkowski, Director of the Center for World Economy (UKSW)
9:55-10:55 Economy and trade in a new reality
Inaugural debate:
- Impact of the geopolitical and economic situation on Polish trade, analysis of the main pro-inflationary factors
- Energy, food and raw materials safety in Poland
- Key challenges for sector, possible scenarios, adapting to changes
- Labour market in the face of Ukraine citizens' migration – challenges and forecasts
- Tomasz Chróstny, President, Office of Competition and Consumer Protection
- Prof. dr hab. Konrad Raczkowski, Director of the Center for World Economy (UKSW)
- Marcin Łojewski, Board Member, Kaufland Poland
- Łukasz Sas-Topolnicki, Board Member, Finance Director, Castorama
- Adrian Jabłoński, Board member, Corporate Affairs & Communications Director, JTI
- Marcin Piasecki, Managing Editor, Commentator, Publicist, Rzeczypospolita
10:55-11:40 From the orchard and the fields to the premises
Debate:
- Challenges for agriculture and processing sector
- How the cooperation of food producers with trade networks helps to build the country's food independence
- Cooperation in the supply chain – opportunities and risks
- Supply chain challenges, demand impulse
- Assortment changes
- Consumer behavior trends – price pressure, new consumer type
- Norbert Kaczmarczyk, Minister of State, Ministry of Agriculture and Rural Development
- Mirosław Maliszewski, Chairman, Związek Sadowników RP
- Marek Walencik, Category Director, Jeronimo Martins Polska
- Adam Abramowicz, Spokesman for Small and Medium-sized Enterprises
- Michał Siwek, Head of International Food&Agri Hub Department, BNP Paribas
11:40 – 12:10
Networking break
THE WORTH OF A CUSTOMER FOR TRADE
12:10-12:50
Customer as a participant of economic changes
Debate:
- The war in Ukraine and the pandemic trigger changes in customers' shopping habits and innovative solutions in retail. Which changes are permanent?
- New type of consumer (refugees)
- Analysis of shopping habits of refugees
- Customer's reaction to the price rise of a shopping basket - forecasts
- How do the retail chains take care of a customer in times of high inflation
- Redefinition of customers' shopping habits - what strengthens new practices?
- Economic situation - how will it influence the customers' purchasing power?
- Customer surrounded by dynamic innovations
- Joanna Kasowska, Quality Department Manager, Żabka
- Łukasz Kuczkowski, Head of e-Commerce Poland & East Europe, Unilever
- Łukasz Olszewski, Director of Operations Support and Development, Stokrotka
- dr Bohdan Wyżnikiewicz, Economist, Chairman of the Board, IPAG Institute
- Joanna Kowalska, Deputy Editor-in-Chief for Digital Media , wiadomoscispozywcze.pl
12:50-13:00
How do Millennials and Gen Z like to buy? Simple checkout is not all.
Presentation:
- Łukasz Dwulit, Head of Klarna Poland
13:00-13:05
Consistent, multichannel shopping experience - how to create it with the use of data analysis
Introduction to the debate:
- Krzysztof Kośmider, Managing Director, Accenture
13:05-13:55
New consumer - commercial strategy adjusted to Customer's expectations
Debate:
- Customer as an indicator of brand development, consumer segmentation, offer personalization, loyalty strategies
- Building Customer Experience from the perspective of brick and mortar store and e-commerce
- Preferences of Generation Z and Silver Generation + other generations - ways of making decisions
- Customer interactivity and retail sector. The synergy between the pro-environmental mission of trade and consumers' expectations
- Technologies enabling understanding the Customer:
- Customer acquisition and retention processes supported by technology
- Data analysis as a key to building better customer experience
- Krzysztof Kośmider, Managing Director, Accenture
- Edyta Tkaczyk, Chairman, E.Leclerc Lublin
- Łukasz Nienartowicz, Head of Business Intelligence, Britenet
- Piotr Frankowski, Head of Customer Advisory, SAS Institute
- Olga Sobieraj, Business and marketing consultant, Olga Sobieraj & Co
- Dagmara Brzezińska, Vice President of Sales., InPost
- Katarzyna Konkel, CEO, Omnisense
13:55-14:25
Lunch
SUSTAINABLE DEVELOPMENT OF TRADE
14:25- 15:15 New business model in the era of the climate change
Debate:
- EU climate strategy "Fit for 55" in the geopolitical situation. Is the review of the climate and waste policy possible?
- How to conduct your business in the zero-emission direction?
- Energy efficiency
- Deposit Return system
- Regulations concerning carbon footprint - important price-determining element
- Introduction of pro-ecological solutions in trade - the role of a country, retail industry's expectations
- Products from sustainable sources. Certification. Audit of suppliers.
- Challenges connected with implementation of Omnibus Directive - double quality
- Agnieszka Koc, Environmental Director, Jerónimo Martins Polska
- Katarzyna Pawłowicz, Product Director, Poland Go To Market CEE, Visa
- Michał Siwek, Head of International Food&Agri Hub Department, BNP Paribas
- Jan Słowik, Logistics Director, Lidl Polska
- Maciej Krzyczkowski, Communication Leader, IKEA Industry AB
- Anita Błaszczak, Journalist, Rzeczpospolita
15:15 – 15:25
Why sustainable production is not enough?
Presentation:
- Paweł Nowak, CEO, Goodvalley
15:25-16:00 The future of trade in the times of sustainable tsunami
Debate:
- Is sustainable development profitable in the longer perspective? Why is it so? How will the conflict in Ukraine influence the realization of a sustainable development strategy?
- Climate changes: retail sector and long-term actions for the environment
- Decarbonization as an essential element of competitive advantage.
- Climatic competitiveness of retail chains.
- Evolution of business models in the retail sector in the zero-emission direction
- The new mission of trade and customer expectations
- Retail in the service of sustainable standards of consumer's life
- Consumer education and their active involvement in pro-environmental activities of the chain
- Influence of the decisions of big retail chains on ecological aspirations of the producers
- Anna Gorączka, Green Officer, Żabka
- Anna Miazga, Sustainability Manager, Accenture
- Paweł Nowak, CEO, Goodvalley
- Jakub Tyczkowski, President of the Board, Rekopol
- Barbara Rogala, climate journalist
16:00
Networking
DAY II – 18 MAY 2022
8:30-9:00 Registration of Guests, welcome coffee
RETAILTEC TRENDS - TRADE OF THE FUTURE
9:00-9:10 Translation of the forthcoming EU D-regulation: DMA, DSA, DGA, DA, eDir, AI, Availability into Retail
Presentation:
- dr Michał Mostowik, Senior Associate, DLK Legal
9:10-9:20 The future of Retail? Synergies between human and algorithms
Presentation:
- Łukasz Nienartowicz, Head of Business Intelligence, Britenet
9:20-9:30 AI in planning the assortment - management of the supplies and price reductions
- demand prediction, stock replenishment optimization, management of promotions, optimization of orders from logistic centers
- Piotr Zambrzycki, Senior Industry Consultant, SAS Institute
9:30-9:40 Augmented reality as a tool for building engagement and sales effectiveness
Presentation:
- Beata Badzyńska, Chief Executive Officer, AR-LABS.IO
9:40-10:25 Intensification of innovation implementation
Debate:
- The effect of pandemic boom of innovations - very rapid development of modern solutions
- How will the Russian-Ukrainian war influence investments and innovation development?
- New business models - how to meet the customers' changing preferences?
- Customer service in e-commerce. Keeping the customers' experience at a high level
- Competitiveness - element stimulating innovativeness in e-business
- Diversification of products and suppliers
- Quick commerce and dark stores on the Polish market
- New generation of stores. Innovative technologies. Development of autonomous stores
- D-regulation map - impact on stationary trade, e-commerce, omnichannel
- D - Tsunami risk management
- Paweł Grabowski, Head of unmanned solutions, Żabka Polska
- Michał Kazienko, Chief Information & Digital Officer, Carrefour Polska
- dr Michał Mostowik, Senior Associate, DLK Legal Korus sp.k.
- Marek Złakowski, Digital & Customer Development Director, Jerónimo Martins Polska
- Tadeusz Woszczyński, Country Manager – Poland, Austria&CEE, Hitachi
- Michał Pieprzny, Co-chairman of the RetailTec Congress Advisory Board, Country Leader, SAS Poland
10:25-10:35
New possibilities and solutions of the trade sector - opportunities provided by Metaverse
Presentation:
- Alessandro Zanotti, Global Managing Director Retail & Fashion, Accenture Song
10:35-10:45
Consumer purchasing behavior in times of uncertainty
Presentation:
- Łukasz Chrobak, Director of Strategy and Communication Area, Fundacja Polska Bezgotówkowa
10:45-10:55
Marketplace – a modern market place and the driving force of trade
Introduction to the debate:
- Katarzyna Zubrzycka, Head of Merchant and Acquirer CEE, Visa
10:55-11:45 Marketplace – a modern market place and the driving force of trade
Debate:
- Marketplace platforms as the leaders of e-commerce
- Intensive digital transformation of SME – the role of small sellers in trade in the Internet
- The development of local business on the Internet - good practices
- Benefits from sales on marketplace platforms
- Changes in consumer behaviors resulting from the pandemic and the conflict in Ukraine - a shift towards e-commerce in pro-ecological behaviors
- New realities and consumer needs versus creating new standards of payments
- Łukasz Dwulit, Head of Klarna
- Michał Nowaczyk, Board Member, Lidl Poland
- Marek Pospiszyl, Chairman, E.Leclerc Wrocław
- Piotr Truszkowski, Head of B2B, Allegro
- Stanisław Karcz, Head of Marketplace Commercial Activation, Empik
- Katarzyna Zubrzycka, Head of Merchant and Acquirer CEE, Visa
TRANSFORMATION OF LOGISTICS INDUSTRY AND THE SUPPLY CHAIN
11:45-12:40 Transformation caused by crises - the perspective of the logistics industry and the supply chain
Debate:
- The influence of the conflict in Ukraine on the supply chain.
- The global supply chain - strategy reorientation from "just in time" to "just in case."
- How to build supply chains, which would be resistant to crises?
- Development of instant trade - methods for optimization of immediate delivery and realization of orders
- Revolution of "the last mile."
- Q-commerce
- Logistics of tomorrow - expectations and forecasts of consumer needs
- Sustainable development in logistics:
- Returnable packagings - change of tools for the creation of the closed-circuit packagings
- Challenges and opportunities
- New distribution channels of food
- Innovations vs. cost-efficiency
- Katarzyna Kowalska, Supply Chain Director, OBI
- Marek Lipka, Merchandising and Supply Chain Director, Executive Board Member, Carrefour Poland
- Michał Samborski, Head of Development, Panattoni Europe
- Mateusz Boruta, Managing Director , ECR Polska, Lean&Green & Navigor
- Michał Gaweł, Senior Logistics Manager, Jerónimo Martins Polska
- Marta Waldmann, Logistics Development Specialist - Senior, Deputy Director of Centrum Logistyki i Nowoczesnych Technologii
12:40-13:30
Lunch
TRANSFORMATION OF THE CONTEMPORARY LABOUR MARKET
13:30-14:10 Polish labor market in the face of economic and social changes
Debate:
- How has the war in Ukraine influenced the employee market? Key challenges.
- Diversity & Inclusion in Polish trade
- Counteracting digital exclusion. Education and further development.
- Building the relationship between the employee and the employer. Motivation methods and systems
- Automation of processes - impact on the employee market
- The employee market - the most significant challenge for the employers. How to diminish employee rotation?
- How to take advantage of the unused potential of human resources in the Polish labor market?
- Dariusz Osiak, Personnel Administration and Payroll Manager, MediaMarktSaturn Polska
- Kalina Kordalska, Director of Employee Relations Department, Kaufland Poland
- Justyna Orzeł, Vice President, Carrefour Polska
- Henryk Orfinger, Chairman of the Supervisory Board, dr Irena Eris S.A.
- Dorota Piotrowska, VP People and Organization Development, HCM Deck
14:10-14:50 Trade is a woman. Feminine perspective in trade and distribution sectors
Debate:
- Women in business
- Diversity in the workplace, inclusiveness, parity, glass ceiling, pay gap, etc.
- The role of stereotypes.
- Key actions would increase the number of women in management positions.
- Trade as a feminized industry - the potential of women in the trade industry.
- Good practices of retail chains: creating female-friendly workplaces. The policy supporting women in their equal access to professional development, promotions, and remuneration.
- Policy of equal opportunities and inclusiveness.
- Good practices of the companies associated with the Polish Organization of Trade and Distribution.
- Sylwia Filimon, Communications Manager, JYSK Polska
- Katarzyna Łosińska-Burdzy, Director of Recruitment and Personal Marketing Department, Kaufland Poland
- Katarzyna Zabratańska, Equity and Inclusive Organizational Culture Manager, Żabka
- Aneta Gil, Public Relations Leader, IKEA Group
- Anna Szymkiewicz, HR Manager, MediaMarktSaturn Polska
- Renata Juszkiewicz, President of the Board, Polish Organization of Trade and Distribution
14:50
Networking